FREQUENTLY ASKED QUESTIONS
What happens if it's raining?
Everyone loves jumping in muddy puddles!
Put on your raincoat, pants and gumboots and start jumping.
Cooee Kids goes by the saying, “There is no bad weather, only bad clothing”. So, if it’s raining, dress your child appropriately. Shelters will be put up for a dry retreat.
There is so much fun to be had exploring in the rain. Discovering how our land changes in all seasons.
What if there's storms, flooding or high winds?
If the weather is deemed unsafe, we will contact you via text message a minimum of 2 hours before your session and you will be offered a credit.
Are the facilitators trained?
Our programs are facilitated by qualified and experienced nature play workers who hold a Blue card and first aid qualifications.
What is your cancellation and refund policy?
View our Cancellation and Refund Policy page.
Why do we need to pay for a whole term?
Cooee Kids is about making connections with nature, being part of a community and creating ‘that village’ by supporting each other, learning together and creating lasting friendships which takes time.
Children may take a few weeks to settle in and truly explore their environment and let their imagination run wild.
My child has additional needs (such as ASD, ADHD, ODD) will your sessions be suitable?
Cooee kids is completely child-led. Other than our initial safety briefing and “tool rules”, children require very little direction or instruction. The learning environment that we create is guided by the child’s natural rhythm rather than rigid structure. ALL children thrive in this kind of learning environment.
Where are your programs located?
Our programs are located in the southern gold coast at various bush, beach and nature reserves.
Can I drop my child off at your program?
Nature Playgroup No, we require the active supervision of a parent or guardian.
Holiday Programs Yes, if your child is six (6) years old or older you are welcome to drop them off.
All other programs Yes
Do you have insurance? What does it include?
Cooee Kids is insured under Leisure Business Liability coverage by Activeuw.
Part of your weekly fee goes towards personal accident insurance for your child. Our insurance policy is very comprehensive and covers $20 million public liability.
Do you run a school holiday program?
Yes, you can view our holiday programs here.
Do you offer casual sessions or a trial?
For our term programs, we only accept full term bookings and no casual or trial attendance. However, we do occasionally offer casual spots if the program is not full. We do run one day programs over the holidays.
If you would like to enquire about casual sessions, please contact us via our contact page.
What age group are your programs suitable for?
- Nature Playgroup children aged 0-3 years.
- Bush and Beach Kindy children aged 3-5 years.
- Nature Explorer’s children aged 5-12 years.
Can younger babies/siblings attend?
Absolutely, younger siblings can attend (under 3 years free) for holiday program when accompanied by a guardian.
Nature Playgroup and Family Connections all-inclusive family price.
What should I bring to your program?
No matter what the program is, whether it’s Nature Playgroup, Bush or Beach Kindy or a Home School session, we recommend children bring the following:
- Food and Snacks
- Water
- Hat, Sunscreen, Bug Repellent
- Long lightweight pants (to minimise the risk of bites and scratches)
- Long sleeved top or t-shirt (no singlets)
- Closed in shoes (compulsory) we recommend aqua shoes as they will get wet and muddy
- Swimmers, Rashie, Towel
- Spare change of clothes (or two) and wet bag to put wet clothes in
- Rain Gear: jacket, pants and gumboots (if wet weather is expected)